fullstory

What This Skill Does

The fullstory skill provides an integration layer between the OpenClaw agent and the FullStory digital experience analytics platform. It allows the agent to programmatically interact with session data, user profiles, and error logs. By utilizing this skill, users can enable their AI agent to automatically query user session recordings, troubleshoot reported bugs by searching for specific event sequences, and update user metadata directly through the FullStory API. This bridges the gap between raw behavioral data and actionable insights, enabling automated support and product optimization workflows.

Installation

To integrate this skill, run the following command in your terminal: clawhub install openclaw/skills/skills/mrgoodb/fullstory

Ensure you have your FullStory API key ready. Set it as an environment variable in your development environment to allow the agent to authenticate with the FullStory backend: export FULLSTORY_API_KEY="your_api_key_here"

Use Cases

This skill is designed for product managers, customer support teams, and developers who need to speed up the debugging cycle. Use cases include:

1. Automated Bug Triage: The agent can search for specific error event types (e.g., JS exceptions or failed API calls) to provide a summary of affected sessions.
2. User Feedback Resolution: When a user reports an issue, the agent can fetch the relevant session ID and provide a link to the recording, saving developers time from digging through logs manually.
3. Data Enrichment: Automatically update user properties in FullStory based on CRM data or interaction triggers, ensuring that segments in the dashboard remain accurate and up-to-date.

Example Prompts

1. "Find all user sessions from the last hour that contain an 'Error' event and summarize what went wrong."
2. "Get the details for session ID 12345 and generate a report on the user's path before the crash."
3. "Update the user properties for uid 'user987' to set their subscription status to 'active'."

Tips & Limitations

• Tip: Use specific event filters in your queries to reduce noise in large datasets. Over-broad searches may return excessive results that exceed token limits.
• Tip: Always ensure your environment variables are configured correctly; the agent will return an authentication error if the API key is missing or invalid.
• Limitation: This skill relies on the availability of the FullStory API. Rate limits may apply depending on your current FullStory billing plan. The agent does not have control over raw video rendering; it relies on the metadata provided by the API.