aivi-engagement

What This Skill Does

AIVI Engagement serves as a sophisticated AI-driven layer designed to optimize lead generation, contact center efficiency, and customer re-activation campaigns. By integrating AIVI with your OpenClaw agent, you enable real-time analysis of every conversation, automatically building a repository of Conversational Intelligence. This data ensures that future interactions are context-aware and increasingly personalized. The skill facilitates seamless automation, allowing agents to score leads, trigger multi-day communication sequences, and pull actionable insights directly from call history, effectively transforming raw interaction data into a strategic business asset.

Installation

To integrate AIVI, you must first obtain an API key from app.aivi.io. Once you have your key, ensure it is set as an environment variable in your system or MCP configuration. For OpenClaw users, the installation is streamlined through the clawhub command line interface. Simply run 'export AIVI_API_KEY=aivi_sk_xxxxx' followed by 'clawhub install openclaw/skills/skills/aivillc/aivi-engagement'. If you are using other MCP-compatible clients, ensure you configure the transport URL 'https://mcp.aivi.io/mcp' and add the API key via headers or environment variables as specified in your client's documentation. Always verify that your API key is stored in a secure credential manager rather than plain-text scripts.

Use Cases

This skill is ideal for sales teams looking to prioritize leads based on sentiment and intent, customer success managers performing re-activation outreach, and support teams requiring instant summaries of complex client interactions. By offloading the analysis of conversation logs to AIVI, human operators can focus on high-value closing activities while the AI handles follow-up cadence and performance tracking.

Example Prompts

1. "Score the lead at +12065551234 based on the latest interaction sentiment."
2. "Launch a 3-day automated follow-up sequence for the contact at +12065551234."
3. "Analyze the last call with +12065551234 and tell me what the next best action is."

Tips & Limitations

Always ensure the AIVI_API_KEY is configured correctly; the agent will notify you if it encounters an 'invalid_api_key' error. Note that this skill relies on external network calls to the AIVI API, meaning an active internet connection is required for real-time analysis. Do not include personal identification info directly in chat prompts; allow the skill to handle data processing through your secure account integration. If you run out of credits, verify your billing status at app.aivi.io to prevent service interruptions.